39,303 questions
1 answer
After repaired by Win10, external hard drive can not be recognized by Win 7. How to fix it?
One WD external drive got repaired by Win10 (actually Win10 scanned and reported no error) and then can not be recognized by Win7. When plugging back to Win7 via USB port, Win7 reported its malfunction and identify it as unknown device. The following…
Windows for home | Windows 10 | Devices and drivers
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 47%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
2 answers
How to make my PC work again?
Hello, When I attempted to uninstall the latest Windows feature updates, I was unsuccessful and received the following error message: “We ran into a problem and won’t be able to uninstall the latest feature updates of Windows. Try resetting your PC…
Windows for home | Windows 11 | Install and upgrade
8,540 questions
asked 2026-01-28T18:24:03.3533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 57.99999999999999%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVA%3C/text%3E%3C/svg%3E)
Viktoriya Almazan
0
Reputation points
commented 2026-02-05T00:20:24.5366667+00:00
Viktoriya Almazan
0
Reputation points
1 answer
Why does Windows Security passkey window not load
I tried to login to a site but passkey option did not work. I did not have the right authenticator running is what I think the problem was. When you have multiple sites requiring different authenticators how do you know which one? It is supposed to be…
Windows for home | Windows 11 | Accounts, profiles, and login
8,281 questions
asked 2026-02-01T22:45:09.9866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 78%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
Dean Porter
20
Reputation points
commented 2026-02-05T00:18:20.8966667+00:00
Dean Porter
20
Reputation points
6 answers
Issue with Right Alt + Shift Not Switching Languages Properly in Windows
Hello, I am experiencing an issue in Windows with the keyboard shortcut Right Alt + Shift used for switching input languages. The shortcut works only when switching from English to Arabic, but it does not work when switching from Arabic back to English.…
Windows for home | Windows 11 | Settings
9,194 questions
asked 2025-12-05T14:56:28.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 96%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Mohamed Samir Ahamed Fooda
105
Reputation points
commented 2026-02-05T00:09:55.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 91%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Ahmed
0
Reputation points
0 answers
How can I get Make2023BootableMedia.ps1 to work without errors, it always has an error
I searched the Windows update catalog for 25h2 windows 11 cumalative, downloaded latest, mounted wim and applied the two msu updates, one updated, the other errored: Processing 1 of 1…
Windows for home | Windows 11 | Windows update
14,144 questions
asked 2026-02-05T00:02:24.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 2%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Jim Whitaker
151
Reputation points
answered 2026-02-05T00:02:33.36+00:00
Q&A Assist
2 answers
Purchased Windows Pro 10/11 Order number 2050687767. Need Product Key
I recently had to rebuild the OS on the same PC. I need the Product Key to update the OS from Home to Pro.
Windows for home | Windows 11 | Licensing and activation
4,344 questions
asked 2026-02-04T23:23:07.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 12%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
John Maguire
0
Reputation points
answered 2026-02-04T23:57:12.9633333+00:00
EmilyS726
201.7K
Reputation points
Independent Advisor
2 answers
Realtek Bluetooth Adaptor code 31
I have a USB bluetooth dongle, and today it randomly stopped working Ive tried to find a realtek bluetooth driver for windows11, but I cant find any. Processor AMD Ryzen 5 5500 (3.60 GHz) System type 64-bit operating system, x64-based processor
Windows for home | Windows 11 | Devices and drivers
21,604 questions
asked 2026-02-04T13:24:59.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 27%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Andreea Danciu
0
Reputation points
answered 2026-02-04T23:55:09.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
2,440
Reputation points Microsoft External Staff
Moderator
2 answers
Issue upgrading from Win 10-11
When trying to upgrade from win 10 to 11 i get the error code PAGE_FAULT_IN_NONPAGED_AREA (0x50) i’ve tried all suggestions and nothing has changed/helped.
Windows for home | Windows 11 | Install and upgrade
8,540 questions
asked 2026-02-04T23:13:16.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 48%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELP%3C/text%3E%3C/svg%3E)
Lucas Pyper
0
Reputation points
answered 2026-02-04T23:47:41.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 10%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIL%3C/text%3E%3C/svg%3E)
Igor Leyko
110.1K
Reputation points
Independent Advisor
2 answers
since the dec. windows update, whenever I turn off my laptop, the audio shuts off and I have to run troubleshooter, which then turns my audio back on
if I turn off my laptop and then re-start, I have no audio. Trouble shooter is run and it has to turn on the audio. I'm then good till the next time I shut off the laptop. Problem started about 1 1/2 months ago after a windows update. Microsoft told…
Windows for home | Windows 11 | Performance and system failures
30,472 questions
asked 2026-02-04T23:11:41.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 42%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBC%3C/text%3E%3C/svg%3E)
Bill Coles
0
Reputation points
answered 2026-02-04T23:47:06.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 77%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lester Bernard Reyes
73,020
Reputation points
Independent Advisor
1 answer
Windows 11 update broke my Ethernet and wifi connection
After updating windows, my Ethernet (Realtek drivers) and Wifi card (TPlink PCIe) stopped working. I’ve ran all of the troubleshooting with netsh and ipconfig. I try to restart some services but I’m denied access (I’m the admin). Until multiplayer works…
Windows for home | Windows 11 | Internet and connectivity
5,027 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 41%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
2 answers
I want to enable Face Id on my windows 11 HP intel processor laptop. It is saying " We could not find a camera compatable for Face Id." How do i fix that
I was looking through every single youtube video i could not find one that works . So asking the community in hope that they could help me .
Windows for home | Windows 11 | Settings
9,194 questions
asked 2026-02-04T22:49:54.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 80%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Dinesh Collins
0
Reputation points
answered 2026-02-04T23:42:26.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 27%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
IGYQ
16,860
Reputation points
Independent Advisor
2 answers
No BitLocker recovery key found for this device
"No BitLocker recovery key found for this device' when I access this PC in my Microsoft Account.
Windows for home | Windows 10 | Recovery and backup
334 questions
asked 2026-02-04T22:50:43.2733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 81%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGC%3C/text%3E%3C/svg%3E)
GLZ Consult
0
Reputation points
answered 2026-02-04T23:34:08.02+00:00
John Jefferson Doyon
57,145
Reputation points
Independent Advisor
2 answers
How Do I Request Windows 11 Upgrade Purchase From MS Store
How do I request a refund for a Windows 11 Pro upgrade purchase via the MS Store? I am not able to phsically download or install the upgrade on my system.
Windows for home | Windows 11 | Microsoft Store
2,706 questions
asked 2026-02-04T22:51:20.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 60%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBC%3C/text%3E%3C/svg%3E)
BRUCE CARR
0
Reputation points
answered 2026-02-04T23:30:21.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
33,070
Reputation points
Independent Advisor
4 answers
One of the answers was accepted by the question author.
PC unexpected shut down
My pc so far has 3 unexpected shutdowns. The troubleshooting is not working.
Windows for home | Other | Performance and system failures
2,564 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 34%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
3 answers
Windows 10 taskbar on windows 11
Hello i just created a new windows account and noticed something weird everything is normal but my taskbar instead of being the windows 11 taskbar like it is supposed to be it is instead the windows 10 taskbar. could someone please help me fix this
Windows for home | Windows 11 | Settings
9,194 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 25%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EO%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
How to run a MS Defender Virus sca for dummies
Can't figure out how to run the defender scan; please help
Windows for home | Windows 11 | Apps
1,717 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 11%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 89%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
1 answer
Windows 11 Fresh Install Infinite Circle
I am trying to install a fresh windows 11 on my new pc that I just built and I am stuck in the Windows 11 Setup with no text or options to click, All I see is an infinite loading circle. I am installing using a USB with the media creation tool. This is a…
Windows for home | Windows 11 | Windows update
14,144 questions
asked 2026-02-04T22:44:07.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 39%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Sam Parsey
0
Reputation points
answered 2026-02-04T23:23:25.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
96,320
Reputation points
Independent Advisor
2 answers
My Windows Update is not working - stuck at searching for updates [Windows 11]
My Widnows Update refuses to find anything and shows "last searched" as 260 days ago, which is not true. My laptop started lagging lately so I wanted to check for updates but it doesn't finish loading. Troubleshooting showed "Your…
Windows for home | Windows 11 | Windows update
14,144 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 63%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
2 answers
Why does my PC, with TPM and adequate processor always fail to upgrade to Windows 11?
My Lenovo P520 failed all last year to upgrade to windows 11. Everything met the standards. I tried stopping VPN and Antivirus. Nothing worked. It would start the process and then undo the whole thing. What can I do? TPM specification sub-version 1.16…
Windows for home | Windows 10 | Windows update
23,556 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 33%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
1 answer
Laptop restarts everytime I try to boot from an usb drive
Hi! Since yesterday I've been trying to do a clean install on my MSI BRAVO C7VE laptop. The issue is that it struggles to boot from the USB, even though I made all the settings I could think of in the BIOS (Secure boot off, Fast boot off). Firstly, I…
Windows for home | Windows 11 | Performance and system failures
30,472 questions
asked 2026-02-04T21:00:35.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 93%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Andrei Simion
0
Reputation points
answered 2026-02-04T23:18:07.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 54%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
David Sanchez
18,255
Reputation points
Independent Advisor