Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,331 questions
1,331 questions with Microsoft Security | Microsoft Identity Manager tags
1 answer
Isue logging in through an internet browser
Hi I tried to call and it wouldn't pick up I mean someone picked up for one second and then I heard it click and then off again and so I put in this request because I'm trying to log into my Microsoft account but every time I enter my phone number the…
Microsoft Security | Microsoft Identity Manager
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 10%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
1 answer
Signing into email account
I want to keep using a password to access my account, not photo ide tification or fingerprint. How do I do that?
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,331 questions
asked 2026-02-04T21:22:30.5233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 65%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Dawn Bohnenberger
0
Reputation points
answered 2026-02-04T21:22:39.8466667+00:00
Q&A Assist
1 answer
get rid of passkey need
I am blocked from my Paid up access to my package by a window - setting up passkey which i do not want . As i am old and partially disabled I need microsoft help in doing this
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,331 questions
asked 2026-02-04T17:34:46.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 93%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
john bradshaw
0
Reputation points
commented 2026-02-04T17:52:50.78+00:00
john bradshaw
0
Reputation points
1 answer
tightened security updates have apparently stopped network access.. how can it be fixed
New computer with Network Discovery ON, Private Network profile, File and Printer Sharing on, and Password Protected Sharing disabled on all computers. I can see and access computer #1 from #2 and #3 but cannot see or access #2 or #3 from #1. All 3…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,331 questions
asked 2026-02-04T15:47:58.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 19%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
Ken Mudd
0
Reputation points
answered 2026-02-04T15:48:10.5633333+00:00
Q&A Assist
4 answers
My account got hacked and i tryed to remove the recovery email put by the hacker . but cant
I noticed that my account microsoft has been hacked by somebody. And they have added another email as a recovery - ******@mfas.cc Now i need to remove that email and recover my account. My original email - ******@outlook.com there are some…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,331 questions
asked 2025-12-24T15:53:14.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 9%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Abinu Thewjan
15
Reputation points
answered 2026-02-04T00:15:53.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 94%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
lb
0
Reputation points
1 answer
how do i get live customer support for a request number
I'm trying to get back to a live chat with a service person to get help with a service request number
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,331 questions
asked 2026-02-03T23:33:58.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 45%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
Darryl Pratte
0
Reputation points
answered 2026-02-03T23:34:34.9+00:00
Q&A Assist
0 answers
How to I exit my own family group?
Hi, I'm Michael Hainebach, the father of Isabella Hainbach. She has somehow, incorrectly, created and joined a Family Group where she is the only member. I am trying to add her to our family group, but it says she has to leave her own group first.…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,331 questions
asked 2026-02-03T07:58:05.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 24%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIH%3C/text%3E%3C/svg%3E)
Isabella Hainebach
0
Reputation points
asked 2026-02-03T07:58:05.9133333+00:00
Isabella Hainebach
0
Reputation points
1 answer
Security Clearance with OneDrive Files on Mac
Hello, I have an employee who cannot access files sent to her from me via OneDrive. She doesn't have issues with anyone else on our team. She was a Contract employee with limited access to files. She is now a staff member with full access. When I select…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,331 questions
asked 2026-02-02T22:31:00.5733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 92%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Sarah Henderson
0
Reputation points
answered 2026-02-02T22:31:10.2533333+00:00
Q&A Assist
4 answers
One of the answers was accepted by the question author.
more than 4 days waiting for the SC-300 exam result without having a response until now
Hi, I took my SC-300 exam since January 25 as shown in the photo from Pearson's portal View of my account, the status is still in progress. Is it normal that the result takes this long and it is not displayed yet?? That I need to do ? I contacted…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,331 questions
asked 2024-01-29T21:51:29.1133333+00:00
Amir LAMINE
30
Reputation points
accepted 2026-02-02T20:43:42.02+00:00
Amir LAMINE
30
Reputation points
2 answers
My users are not being automatically assigned to my Duo EAM authentication method. This used to work.
My organization uses Duo for MFA and we have had this configured in Azure since 2024 using the Duo MFA for Microsoft EAM instructions here: https://duo.com/docs/microsoft-eam We have a hybrid-AD environment and create all users initially in our on…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,331 questions
asked 2026-01-27T22:34:25.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 67%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Andrew Hancock
0
Reputation points
commented 2026-02-02T13:47:00.5733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 69%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
HanVD
0
Reputation points
1 answer
microsoft account safety team/cocd case managment
Hello, I have a question. I filled out a form regarding my account that was hacked to Microsoft Account Safety Team and I received a response from COCD Case Management about 4 days ago. I responded to their email and they did not respond to me and today…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,331 questions
asked 2026-02-01T13:41:08.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 57.99999999999999%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAY%3C/text%3E%3C/svg%3E)
Amit Yom Tov
0
Reputation points
answered 2026-02-01T13:41:18.7266667+00:00
Q&A Assist
1 answer
One of the answers was accepted by the question author.
Stuck on loop of Help us fight robots when trying to add a phone number
Stuck in loop of "help us fight robots" when i am trying to add a phone number to my account. I have tried doing the same in incognito mode but that just showed something like; 'we are unable to provide this service now'
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,331 questions
asked 2025-12-17T17:53:47.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 43%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3E_S%3C/text%3E%3C/svg%3E)
-_- Shard
20
Reputation points
commented 2026-01-31T06:34:35.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 42%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
Victooooooooooooo
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Is this a scam?
I received an email from "microsoft desk<yeuebejsueheb" asking me to sign in and give information. Is this authentic, or is this a scam?
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,331 questions
asked 2026-01-30T23:52:01.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 35%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Rif Rafson
20
Reputation points
accepted 2026-01-31T00:02:07.3233333+00:00
Rif Rafson
20
Reputation points
1 answer
I need help with security login code as I don't have my old phone number and have forgotten password for my account
Hi there, I can't log into my other hotmail account as I don't have my old cellphone number that gets sent a code to verify me, I also got a code sent to my account I'm messaging off, and it said I need to prove it's me as I've forgotten my passwords, I…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,331 questions
asked 2026-01-30T08:50:29.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 47%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENB%3C/text%3E%3C/svg%3E)
nathalie baker
0
Reputation points
answered 2026-01-30T08:50:40.3466667+00:00
Q&A Assist
1 answer
how to solve identity verification loop
i just built a new pc and entered my long time microsoft account and added a windows pro key, when i went to update my bios, the passkey stopped working and in order for me to gain access i have to enter an old forgotten email which i dont have…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,331 questions
asked 2026-01-30T06:48:55.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 57.99999999999999%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Mm Hh
0
Reputation points
answered 2026-01-30T06:49:05.9433333+00:00
Q&A Assist
0 answers
SSO Error with android application error aadcdn.msftauth.net
When attempting to single-sign-on to my company's inhouse Outsystems application on android devices, the sign on fails and error message is displayed https://aadcdn.msftauth.net/ests/2.1/content/cdnbundles/converged.v2.login.min_ IOS devices are fine.
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,331 questions
asked 2026-01-30T04:38:39.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 76%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
Tan Cher Chow Noel
10
Reputation points
edited the question 2026-01-30T04:40:12.34+00:00
Tan Cher Chow Noel
10
Reputation points
1 answer
Issues with my accounts and family organizer.
My Microsoft account is attached to my email addtess. For some reason the DOB is incorrect and sees me as a child. Somehow I havr another account that is attached to my mobile number. This account is the family organizer account. But I am unable to log…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,331 questions
asked 2025-11-27T05:33:18.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 7.000000000000001%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPN%3C/text%3E%3C/svg%3E)
Paul Naughton
0
Reputation points
edited the question 2026-01-29T18:29:03.2733333+00:00
Paul Naughton
0
Reputation points
0 answers
Someone has put my phone number on their email account
Someone has hacked my account and put my phone number on their own email. When I try to log in the security info, for verification, is going to the other persons email account. I have changed passwords, usernames and everything I can however I cannot get…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,331 questions
asked 2026-01-29T16:24:20.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 44%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
J g
0
Reputation points
answered 2026-01-29T16:24:33.8466667+00:00
Q&A Assist
1 answer
One of the answers was accepted by the question author.
End users cannot authenticate to third-party app despite admin consent being granted
We have a multi-tenant application integrated with Microsoft Graph API that uses delegated permissions for Outlook Calendar and Email functionality. Issue: One client organization has granted admin consent for our application (confirmed via email…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,331 questions
asked 2026-01-26T19:05:19.1133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 56.00000000000001%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELA%3C/text%3E%3C/svg%3E)
LoanOfficer AI Tech
20
Reputation points
accepted 2026-01-28T20:57:54.21+00:00
LoanOfficer AI Tech
20
Reputation points
1 answer
How to get verification code when account number is a landline?
Microsoft account was originally made with a landline number. I cannot update security, add recovery email, add a cell number, or anything else without getting a verification code to do it. I can't get a verification code on a landline number.
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,331 questions
asked 2026-01-28T19:50:52.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 4%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
D S
0
Reputation points
answered 2026-01-28T19:51:13.58+00:00
Q&A Assist