1,347 questions with Microsoft Teams | Microsoft Teams for business | Teams on mobile devices tags

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3 answers

How to log in on new device on Teams on iphone?

Hello, I got new phone and i'm not able to log in to my teams or outlook email either on new phone, it is sending me back to Authenticator where i'm not getting any codes. i allowed everything and delete and activate again apps and nothing helped

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-02-04T22:59:33.7633333+00:00
Mina Darrow 0 Reputation points
edited an answer 2026-02-05T00:58:44.2533333+00:00
Darren-Ng 7,400 Reputation points Microsoft External Staff Moderator
1 answer

How to fix my Microsoft Teams app that won’t work on data, only WiFi?

When using the teams app on my iPhone, it works perfectly when I’m connected to WiFi but when I am just using data the preview for the message comes through on my iPhone but when I click the app to load the message and respond, it says the app can’t load…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-02-04T15:41:26.11+00:00
Caroline Purnell 0 Reputation points
answered 2026-02-04T17:12:24.96+00:00
Vy Nguyen 8,955 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft Authenticator not working on mobile

Microsoft Authenticator not working on mobile - I do not get a notification on mobile authenticator ******@tapcharityinc.org Approve sign in request Open your Authenticator app and approve the request. Enter the number if prompted.​​ 13 Didn't receive a…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2025-10-31T05:11:26.1066667+00:00
BigToe 0 Reputation points
edited an answer 2026-02-04T05:02:27.6566667+00:00
AlexDN 9,640 Reputation points Microsoft External Staff Moderator
3 answers

teams error on new android phone, Google pixel 10, code 5objn

The Teams app will not let me login on my Google pixel 10. I am able to login to Outlook on my device, but not Teams. I have read many forums and tried the troubleshooting techniques described, and nothing has worked. Please address the ongoing Android…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2025-11-02T12:08:55.16+00:00
KS 0 Reputation points
commented 2026-01-30T14:10:03.8366667+00:00
Phoebe-N 8,755 Reputation points Microsoft External Staff Moderator
4 answers

How do I remove an account fom Authenticator that I no longer can sign in to?

I no longer have the credentials to sign in to the account I want to remove from Microsoft Authenticator. How can I remove that account from the authenticator app. It always ask me to sign in but I no longer work for the company and have access to…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2025-11-13T14:23:19.97+00:00
Robert Leone 0 Reputation points
answered 2026-01-28T20:57:51.0666667+00:00
Scott Edden 0 Reputation points Microsoft Employee
1 answer

cannot login mobil teams keep show error 4vlpo

i tried to redownload the app but still show 'something went wrong' 4vlpo then i tried to use another device ipad to login still 'something went wrong' 49dvs -- Moderator: Please understand that our forum is a public platform, and we will modify your…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-01-26T04:43:40.19+00:00
Christy Chan 0 Reputation points
commented 2026-01-27T08:27:21.19+00:00
AlexDN 9,640 Reputation points Microsoft External Staff Moderator
3 answers

Teams app on Android crashes right after opening

I am using a Pixel 7 android phone running on Android 16 version. When the Microsfot Work teams is launched it opens and closes immediately. I have tried the following Clear Teams cache and app data Force-stop and reinstall the app Check for OS and app…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2025-12-22T12:07:32.5833333+00:00
Chetan Velicheti 25 Reputation points
commented 2026-01-26T21:39:59.1833333+00:00
Pixel 6 0 Reputation points
2 answers

how do I update my microsoft teams

my microsoft teams says needs update how do I do that

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-01-21T16:57:01.9366667+00:00
Cristina Mirda 0 Reputation points
edited an answer 2026-01-22T22:21:47.22+00:00
Kai-L 9,425 Reputation points Microsoft External Staff Moderator
2 answers

Does anyone know if transferring to Voicemail from the Teams app on a mobile device is on the roadmap?

Does anyone know if transferring to Voicemail from the Teams app on a mobile device is on the roadmap? Our receptionist only uses their iPhone to answer calls from the main AA and CQ, as she has multiple duties throughout the building.

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-01-20T14:37:57.05+00:00
Jeff Barber 0 Reputation points
edited an answer 2026-01-22T19:45:07.19+00:00
Vy Nguyen 8,955 Reputation points Microsoft External Staff Moderator
2 answers

"Something went wrong 4oggx"

I am faceing issue with below message on Samsung device for Teams/Outlook. "Something went wrong 4oggx" Device is properly registered on Microsoft company portal. Microsoft Authenticator working but above 2 apps giving same error message…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-01-06T14:49:22.7333333+00:00
Sagar Jade 0 Reputation points
edited an answer 2026-01-22T17:54:32.2166667+00:00
Alexis-NG 11,690 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

How to merge multiple teams

I have multiple teams, and I would like to merge them into one team when needed, allowing members of both teams to share files. However, normally these two teams work independently. Is this feasible?

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2025-03-31T15:34:43.83+00:00
Stephen 605 Reputation points
commented 2026-01-21T14:48:47.3733333+00:00
Keren Lomas 0 Reputation points
2 answers

Problem to log in

Hello good morning, I'm having a problem with application Teams, I'm trying to login with my working account but the application is not allowing me to sing in, isn't asking me the password, I disinstaled the app, I asked help to IT but they showed me my…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-01-16T11:36:21.5333333+00:00
edited a comment 2026-01-18T07:39:23.9366667+00:00
Phoebe-N 8,755 Reputation points Microsoft External Staff Moderator
1 answer

Configuring/Adding personal Teams account to work with personal email and calendar

I have a Teams account that I use for work on my personal iPad and iPhone. It is integrated properly with Outlook in terms of seeing/configuring meetings and email invites. I have a Personal 365 Microsoft subscription that I use on my personal devices…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2025-12-24T12:30:41.4533333+00:00
Ryan 0 Reputation points
answered 2026-01-14T14:47:55.9633333+00:00
Reyes, Cristhian 0 Reputation points
3 answers

I had to re-install Microsoft Team on my Android device (version 13) and now it's not populating. Can you help?

Hi - I have an Android (version 13) and needed to reinstall Microsoft Teams because my network password changed. After I reinstalled the Teams app, I type in my work email and it says "We are signing you in, please wait" then the screen goes…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2025-12-29T18:30:51.7666667+00:00
Smith, Zachary 0 Reputation points
answered 2026-01-14T14:15:39.83+00:00
AV Service 0 Reputation points
2 answers

How can I get a missed call notification from a call queue in Teams phone?

We activated Teams calling for our company, and everything is working as expected except for one thing. We have an after hours group that can be called by customers in case of emergency. This group is build as a call queue with 10 members who all receive…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2024-07-19T11:09:32.85+00:00
Wout Koopman 10 Reputation points
answered 2026-01-13T13:14:56.7166667+00:00
Admin EBPS 0 Reputation points
3 answers

Teams Error Message 5objn

I have my own personal Teams account and 2 business accounts provided by companies that I work for and can switch between them on my PC. On my Android mobile I am unable to add the third account (second business account) and get the error message 5objn.…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2025-07-16T20:47:18.5466667+00:00
Tom in Berlin 0 Reputation points
commented 2026-01-12T15:26:18.3166667+00:00
Kristofer Jernberg 0 Reputation points
3 answers

Certain users now get error when trying to call out in Teams Voice

Not all, but some users started getting an error yesterday when they try to call out on Teams Voice - it says "Not set up to use this contact feature, please contact Admin." I am the admin - I have read articles to check different things, but I…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-01-08T20:39:51.04+00:00
Felicia Leflar 0 Reputation points
commented 2026-01-09T21:12:41.7866667+00:00
Ryan-N 9,955 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

The channel's file tab disappears

My channel's file tab disappeared and others in the organization have the same issue

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2025-03-30T14:17:04.73+00:00
Pleasehelp 185 Reputation points
commented 2026-01-08T06:34:49.1333333+00:00
Shereen Kenyon 0 Reputation points
2 answers

How to remove ai robot voice on voicemails

Hi, I recorded a voicemail for our business which sounded great. We use teams on a mobile device for our business calls. Now the voicemail is an ai robot voice (speaking the same script as I spoke) so doesn't sound personal anymore. How do I change it…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-01-03T20:04:17.71+00:00
Emsie 0 Reputation points
commented 2026-01-06T20:11:17.72+00:00
Ryan-N 9,955 Reputation points Microsoft External Staff Moderator
1 answer

Unable to login to Teams and Authenticator iasues

I'm currently having issues with both my Authenticator android app and Teams android app. I use Authenticator most days and since the new year I've found that when I enter the number and then use my fingerprint to proceed, nothing happens. The little…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-01-06T16:33:42.93+00:00
Sophie Reckless 0 Reputation points
answered 2026-01-06T17:25:23.5833333+00:00
Lia V 4,430 Reputation points Microsoft External Staff Moderator