8,284 questions
8,284 questions with Windows for home | Windows 11 | Accounts, profiles, and login tags
2 answers
I no only get the prompt to log into my Microsoft account instead of my normal pc login when Ifirst start my computer
My PC normally starts with a login password, now it is asking me to sign in to Microsoft and it is showing the name of a previous Microsoft Account that is not the one I am using, therefore it wont let me log in and I cant get in to the PC at all
Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-02-03T12:34:17.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 61%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELJ%3C/text%3E%3C/svg%3E)
Lee Johnstone
0
Reputation points
commented 2026-02-05T08:00:40.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
9,575
Reputation points Microsoft External Staff
Moderator
1 answer
Hello PIN resetting frequently
Every few days (my presumption is that is every time Windows updates) my PIN is reset and Windows forces me to create a new PIN. I would disable Windows Hello if I could since it is clearly not working very well, but it does not allow me to skip the…
Windows for home | Windows 11 | Accounts, profiles, and login
8,284 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 45%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
2 answers
Windows software glitch that is failing to "see" your Microsoft account on the internet.
Windows software glitch that is failing to "see" your Microsoft account on the internet. Here is the breakdown of who is at fault: Microsoft (The Account): is Good as I can successfully logged in via the browser. Windows (The Laptop): The…
Windows for home | Windows 11 | Accounts, profiles, and login
8,284 questions
asked 2026-02-05T02:17:30.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 97%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Santiago López Esquivel
0
Reputation points
answered 2026-02-05T07:10:59.08+00:00
Hendrix-V
9,575
Reputation points Microsoft External Staff
Moderator
1 answer
RESAVANJE PROBLEMA SENZORA OTISKA PRSRA
MY FINGERPRINT DOESN'T WORK ON MY LAPTOP WINDOWS DOESN'T ALLOW IT HVALA SVIMA NA ODGOVORU BIĆE MI OD POMOĆI SVE SAM PROBAO TRAŽIO NA INTERNETU ALU NE VREDI BAS SAM SVE POKUSAO ALI NISTA SE NA KRAJU NIJE DESILO NI POPRAVILO BICU VAM JAKO ZAHVALAN AKO…
Windows for home | Windows 11 | Accounts, profiles, and login
8,284 questions
asked 2026-02-02T21:48:46.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 92%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGJ%3C/text%3E%3C/svg%3E)
GOJKO JAKOVLJEVIC
0
Reputation points
edited a comment 2026-02-05T06:57:06.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 37%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHK%3C/text%3E%3C/svg%3E)
Huy-K
9,025
Reputation points Microsoft External Staff
Moderator
1 answer
after the microsoft crash my laptops are in a perpetual loop error, connecting to azure not even checking but saying account does not exist
Trying to upgrade to windows 11 pro after the microsoft crash my laptops are in a perpetual loop error, connecting to azure not even checking but saying account does not exist using 3 accounts to are administrators and one a straight user account.
Windows for home | Windows 11 | Accounts, profiles, and login
8,284 questions
asked 2026-02-04T20:16:06.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 79%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETW%3C/text%3E%3C/svg%3E)
Trish Wood
0
Reputation points
answered 2026-02-05T06:56:41.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
7,860
Reputation points Microsoft External Staff
Moderator
1 answer
Cant log to my account in new computer
I have built a new computer lately and added a Windows 11 Pro license to it. When trying to log to my account that I use since decades, it wont work. So I was forced to use a gmail account to at least be able to get into the system. I even tried to log…
Windows for home | Windows 11 | Accounts, profiles, and login
8,284 questions
asked 2026-02-02T21:47:50.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 52%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
Patrick Bélanger
0
Reputation points
commented 2026-02-05T06:45:40.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
2,525
Reputation points Microsoft External Staff
Moderator
1 answer
Co-Pilot walked me through transitioning from the Personal account I originally registered on my computer to my newly created 365 Business Account. Unfortunately, it left me with no Administrator Account. I’ve lost all Global Admin access to our Micros
Co-Pilot walked me through converting my laptop from my MS 365 personal account to my newly created Business account. Unfortunately, it do so without leaving me an administrator account. It had me create a temporary admin account with only a username…
Windows for home | Windows 11 | Accounts, profiles, and login
8,284 questions
asked 2026-02-03T20:21:43.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 40%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
Kevin Mullally
0
Reputation points
answered 2026-02-05T05:39:51.4566667+00:00
Huy-K
9,025
Reputation points Microsoft External Staff
Moderator
1 answer
Why does Windows Security passkey window not load
I tried to login to a site but passkey option did not work. I did not have the right authenticator running is what I think the problem was. When you have multiple sites requiring different authenticators how do you know which one? It is supposed to be…
Windows for home | Windows 11 | Accounts, profiles, and login
8,284 questions
asked 2026-02-01T22:45:09.9866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 78%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
Dean Porter
20
Reputation points
commented 2026-02-05T05:12:39.3933333+00:00
Huy-K
9,025
Reputation points Microsoft External Staff
Moderator
2 answers
Uninstall/Reinstall? Unlink?
I added a MacBook Air laptop for my Wife. I purchased a basic Windows Word Home Office suite. I entered it into her computer from my account. I already have a MacBook Pro with word installed for myself. When I installed the Word program into my wife's…
Windows for home | Windows 11 | Accounts, profiles, and login
8,284 questions
asked 2026-02-05T01:33:49.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 36%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFC%3C/text%3E%3C/svg%3E)
Fred Classon
0
Reputation points
answered 2026-02-05T02:45:01.7433333+00:00
Gunasekar N
56,715
Reputation points
Independent Advisor
3 answers
microsoft account will not accept serial number of laptop device
I am trying to register my new hp-15t laptop on my microsoft account, but it tells me it does not recognize the (correct) serial number. FYI my second laptop is same make model and IS registered. I have already downloaded all windows updates and visited…
Windows for home | Windows 11 | Accounts, profiles, and login
8,284 questions
asked 2026-02-01T20:54:21.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 25%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
mark saplicki
0
Reputation points
commented 2026-02-04T23:14:30.2533333+00:00
mark saplicki
0
Reputation points
2 answers
my hotmail account was hacked, I changed password and still am not getting emails.
My hotmail account was hacked over a week ago. I've changed passwords, set up 2 factor authorization, etc. I still am not receiving my emails since January 27th, plus it looks like someone with a different IP address is signing in again.
Windows for home | Windows 11 | Accounts, profiles, and login
8,284 questions
asked 2026-02-04T22:39:16.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 86%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGD%3C/text%3E%3C/svg%3E)
Ginny Davie
0
Reputation points
answered 2026-02-04T23:11:38.1633333+00:00
EmilyS726
202K
Reputation points
Independent Advisor
2 answers
how do you speak to a human at microsoft
I am trying to speak to a Human at Microsoft for account-related issues where I need to escalate to someone and I'm frustrated. I just spoke to a human at the support team and they hung up on me mid-call. I've been struggling for a few days and I'm…
Windows for home | Windows 11 | Accounts, profiles, and login
8,284 questions
asked 2026-02-04T22:01:16.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 51%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
a
0
Reputation points
answered 2026-02-04T22:35:33.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 10%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jeronimo Fuerte
32,045
Reputation points
Independent Advisor
1 answer
Cant login to Win 11 PC. only has Microsoft PW set up. issue with Wifi
HI My Son is unable to log into his PC. it is setup at the moment only with my microsoft password and not a Pin. Its been fine forever until now. PC is 3 years old AMD Ryzen 5700. For past 4 days he cannot logon to the pc as it cant establish an…
Windows for home | Windows 11 | Accounts, profiles, and login
8,284 questions
asked 2026-02-04T18:46:11.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 70%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Craig Davies
0
Reputation points
answered 2026-02-04T18:46:28.42+00:00
Q&A Assist
2 answers
How to remove files from another Microsoft account?
I mistakenly used the wrong Microsoft account when setting up my new laptop. I've since added the correct account and have deleted the incorrect account in Settings. That said, File Explorer still shows all of the folders/files associated with the…
Windows for home | Windows 11 | Accounts, profiles, and login
8,284 questions
asked 2026-02-04T17:15:54.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 52%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Michael Clute
0
Reputation points
edited an answer 2026-02-04T17:53:17.6+00:00
EmilyS726
202K
Reputation points
Independent Advisor
2 answers
Standard to administrative
I am my own account but somehow I am not able to change my account to standard user from administrative and its not allowing me to go into google chrome without "permission"
Windows for home | Windows 11 | Accounts, profiles, and login
8,284 questions
asked 2026-02-04T17:12:33.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 86%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBN%3C/text%3E%3C/svg%3E)
ben nissim
0
Reputation points
answered 2026-02-04T17:48:36.1633333+00:00
EmilyS726
202K
Reputation points
Independent Advisor
2 answers
Locked out of my Dell desktop. Windows 11. 3 times Entered wrong 4 digit code to start up
Entered wrong code 3 times to start up my dell desktop. Windows 11. Locked out.
Windows for home | Windows 11 | Accounts, profiles, and login
8,284 questions
asked 2026-02-04T12:59:44.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 92%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHR%3C/text%3E%3C/svg%3E)
hal richards
0
Reputation points
commented 2026-02-04T16:11:25.48+00:00
Bulldog
320
Reputation points
2 answers
How do I switch administrators on my pc? I only see a user that is protected. When I try to switch it asks for a user and password, but there is no where to put that.
Hello. I am trying to switch from s mode. When I try to do this, it says I need a user name and password. There is no where to put that. When I go to Control Panel and look at accounts, it shows one as protected, but none as Administrator. The protected…
Windows for home | Windows 11 | Accounts, profiles, and login
8,284 questions
asked 2026-02-02T18:42:02.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 87%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELP%3C/text%3E%3C/svg%3E)
Lee Puttin
0
Reputation points
commented 2026-02-04T15:25:00.8066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 44%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJQ%3C/text%3E%3C/svg%3E)
Jess-Q
7,300
Reputation points Microsoft External Staff
Moderator
1 answer
account remove recovery
Hello, I am writing because I accidentally removed my Outlook/Hotmail email alias <PII removed by a moderator>@hotmail.com from my Microsoft account about three days ago while changing my primary alias. I did not realize that clicking “Remove”…
Windows for home | Windows 11 | Accounts, profiles, and login
8,284 questions
asked 2026-02-04T14:47:17.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 23%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYW%3C/text%3E%3C/svg%3E)
Yuhao Wang
0
Reputation points
answered 2026-02-04T15:22:45.1333333+00:00
Jonathan Deives
65,505
Reputation points
Independent Advisor
1 answer
how to fix the error "The Dictionary attack migration is triggered" while using my passkey
Dear Microsoft Support, I am writing to report a problem that I am facing while trying to sign in using passkeys on my PC. For the sake of clarity and ease of understanding, the information provided below has been formatted in a concise manner. 1.…
Windows for home | Windows 11 | Accounts, profiles, and login
8,284 questions
asked 2026-02-04T11:41:57.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 25%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZO%3C/text%3E%3C/svg%3E)
Ziad Osama
0
Reputation points
answered 2026-02-04T12:51:46.49+00:00
Kapil Arya
36,936
Reputation points
Volunteer Moderator
2 answers
after transferring windows to new SSD USER is USER02 and requesting pass word how fix?
used cloning software to move Windows 11 to larger SSD On bootup I get something like USER02 for profile and request for password. What is the fix? I can still bootup as normal on old smaller SSD but really want to user larger drive. thanks
Windows for home | Windows 11 | Accounts, profiles, and login
8,284 questions
asked 2026-02-03T17:50:27.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 50%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGD%3C/text%3E%3C/svg%3E)
GREGORY DILLAHUNTY
0
Reputation points
answered 2026-02-04T12:26:43.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 33%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
Lychee-Ng
13,115
Reputation points Microsoft External Staff
Moderator