Accessing both a personal Outlook email account and a business Outlook email account on the same PC should not inherently create a barrier to connectivity. However, issues may arise due to local network configurations, such as firewall settings or proxy configurations that could affect connectivity to Microsoft services.
Regarding your company laptop's inability to connect to a browser or receive Microsoft updates, this could be related to several factors:
- Network Configuration: If the laptop is on a restricted network that blocks essential ports (like port 443), it may prevent access to Microsoft services.
- Outdated Software: If the Outlook client or Windows operating system on the laptop is outdated, it could lead to connectivity issues. Running Windows Update may help resolve this.
- Network Interface Issues: Problems with the Network Interface Card (NIC) drivers or settings, such as IPv4 Checksum Offload being enabled, can also cause connectivity problems.
To troubleshoot, you may want to check the network settings, ensure that the necessary ports are open, and update the software on the laptop.