I'm not able to see my certificate in Credentials which I cleared and PASS the exam

If you have completed the Microsoft Power BI Data Analyst exam and your certificate is not displaying in your credentials after 24 hours, there are a few steps you can take to troubleshoot this issue:

1. Confirm Your Login Account: Ensure that you are signed in to the correct Microsoft Learn profile. Sometimes, users may have multiple accounts and might be logged into the wrong one.
2. Check Credential Requirements: Make sure that you have met all the requirements for the certification. You can review the certification or exam details pages to confirm this.
3. Contact Support: If the certificate still does not appear, you may need to reach out to Microsoft Credentials Support for assistance. They can help verify your exam results and resolve any issues related to missing certificates. You can submit a support request through the appropriate support link provided by Microsoft.
4. Wait for Processing: Sometimes, it may take additional time for the system to process your results and update your profile.

By following these steps, you should be able to resolve the issue with your missing certificate.

References:

• Missing Exams or Certifications
• Access your certificates, badges, and transcript

Try support:

https://learn.microsoft.com/en-us/credentials/certifications/missing-certifications

https://learn.microsoft.com/en-us/credentials/support/help

Support request: Credentials Support.