Microsoft Edge | Other | Windows 11
Other issues or features related to Microsoft Edge on Windows 11
I have reset computer, reset purchasing app, and all else this has given me. Not fixing this problem!
I can't buy anything from the drop-down menus. It constantly says log in, but I am logged in already.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 74%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWM%3C/text%3E%3C/svg%3E)
Willaim McLain
0
Reputation points
I can't buy any diamonds, coins, or a season pass. I have bought in the past with no problem. It says I need to log in, which I am already logged in. How do I fix this?
Microsoft Edge | Other | Windows 11
3 answers
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 46%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHM%3C/text%3E%3C/svg%3E)
Harold Milan 16,860 Reputation points Independent Advisor2026-02-03T15:48:33.77+00:00 Hi,
just a quick question, have you recently add an extension to your browser? Sometimes, extensions on the web browser may cause unintended behavior. try to disable all of them for testing purposes, and let me know if it works.
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Willaim McLain 0 Reputation points
2026-02-03T16:30:12.1966667+00:00 checked extensions and shut them off.