Hi Cheyenne Riley,
Thank you for posting your question on the Microsoft Q&A forum.
Based on your description, it appears that the email notification was set up using Power Automate. If that is correct, could you please share the flow configuration so we can review it. Otherwise, if the email was configured using a different method, please feel free to share additional details so we can assist you further.
I hope the information above is helpful. If you have any further questions, please feel free to reach out.
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