mij email is not displayd on my Iphone only old mails

If your new emails are not displaying on your iPhone but only old emails are visible, it could be due to several reasons. One common issue is that new messages may not appear in the Inbox because they are temporarily hidden during synchronization. This can happen if the notification for new messages fails to reach the ItemProcSearch search folder, which is responsible for processing incoming items. As a result, the new messages may be flagged as hidden and not displayed in your Inbox.

To troubleshoot this issue, you can try the following steps:

1. Ensure that your iPhone is connected to the internet.
2. Check if your email account settings are correctly configured on your iPhone.
3. Try refreshing your inbox or restarting the Mail app.
4. If the issue persists, consider removing and re-adding your email account on your iPhone.
5. You may also want to check if there are any rules or filters set up in your email account that might be affecting the visibility of new emails.

If these steps do not resolve the issue, further investigation into your email account settings or contacting support may be necessary.

i had contact whit odido and whit apple suport and the gave me the option to contact you biqorse the dond have the answer

i had contact whit odido and whit apple suport and the gave me the option to contact you biqorse the dond have the answer

Dear Johan van Dorp,

Thank you for posting your question to the Microsoft Q&A forum. I'm sorry to hear that your new emails are not syncing to your new iPhone while only older emails are visible, and I appreciate you reaching out for assistance.

Let's try a few steps to resolve this, starting with the most common solutions.

1. Remove the Account and Restart

Since you can see old emails but not new ones, your password is likely correct, but the synchronization connection between Apple and Microsoft has "timed out." We need to clear this connection.

• Go to your iPhone Settings > Mail > Accounts.
• Tap on your email account (Outlook / Hotmail / Live).
• Scroll to the bottom and tap Delete Account. Confirm the deletion.
• Restart your iPhone.
• Go back to Settings > Mail > Accounts > Add Account.
• Crucial Step: Tap the Outlook.com logo (even if you have a Hotmail or Live address). Do not choose "Other" or "Exchange."
• Enter your email and password.
• Accept the permissions.

Note: This forces the iPhone to request a brand new security certificate from Microsoft, which usually solves the "no new mail" issue instantly.

2. The "Password Reset" Trigger

If the previous steps do not work, Microsoft might have temporarily locked the sync due to "suspicious activity" from the new device connection attempts.

• Go to a computer or web browser and log in to account.microsoft.com.
• Change your password.
• Update the password on your iPhone to refresh the security token.

I hope these steps provide some immediate relief and guidance. I recognize the importance of your email account to you, and I'm here to help you through these troubleshooting steps.

Please let me know how these suggestions work for you, or if you'd like assistance in navigating Microsoft's support channels.

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