To resolve the issue of your Azure VM showing the Agent status as Not Ready, you can follow these troubleshooting steps:
- Check if the VM is started: Ensure that your VM is running. You can do this by navigating to the Azure portal, selecting your Virtual Machine, and checking the Overview page.
- Verify Guest Agent status: On the VM Overview page, check the Properties tab to see if the Agent status is Ready. If it is not, the Guest Agent may not be installed or functioning correctly.
- Check Guest Agent services: Use Remote Desktop Protocol (RDP) to connect to your VM and ensure that the Guest Agent services are running. If they are not, you may need to restart them.
- Review connectivity to WireServer IP: The VM must be able to connect to the WireServer IP address (168.63.129.16). Check if there are any firewalls or proxies blocking this connection. You can test connectivity to this IP from within the VM.
- Check for common error scenarios: Look for specific error messages in the WaAppAgent.log file located at
C:\WindowsAzure\Logs\WaAppAgent.log. Common issues include problems with DHCP settings, firewalls blocking necessary ports, or the Guest Agent being stuck in a stopping process.
If these steps do not resolve the issue, consider reinstalling the Azure VM Agent or checking for any updates that may need to be applied.
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