![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 53%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
If you are experiencing issues with purchasing a Surface Laptop for Business, Copilot+ PC, it could be related to several factors such as account login problems, payment method issues, or browser compatibility. Here are some steps you can try to resolve the issue:
- Check Your Login Credentials: Ensure that you are entering the correct email and password for your Microsoft account. If you have forgotten your password, you can reset it.
- Clear Browser Cache: Sometimes, cached data can cause issues with online transactions. Try clearing your browser's cache and cookies or using a different browser.
- Disable Browser Extensions: Certain browser extensions can interfere with the purchasing process. Try disabling them temporarily to see if that resolves the issue.
- Check Payment Method: Make sure that your payment method is valid and has sufficient funds. You may want to try a different payment method if possible.
- Contact Support: If the issue persists, consider reaching out to Microsoft Support for assistance. They can provide specific help related to your account and purchasing issues.
Unfortunately, I cannot make calls or assist directly with account issues, but following these steps should help you troubleshoot the problem.