To reissue RDS CALs, you will need to follow the appropriate procedures to obtain a new License Pack ID. Here are the steps you can take:
- Verify the Connection Method: Ensure that your Remote Desktop Licensing Manager is set up correctly and that you have the right connection method for your license server.
- Obtain Client License Key Pack: You can either use the automatic connection method, a web browser, or a telephone to contact the Microsoft Clearinghouse. If you are using the telephone method, provide your License Server ID (VV7C9-RMM62-R486B-Y6QP4-4C84F-YY44W-GYBD8) to the representative.
- Keep a Record: Make sure to keep a copy of the License Key Pack ID you receive, as it will be necessary for future communications with the Microsoft Clearinghouse.
- Complete the Migration Process: After obtaining the new License Pack ID, enter it into the Remote Desktop Licensing Manager to complete the reissue of your RDS CALs.
If you continue to experience issues with outdated numbers, contacting Microsoft support directly may be necessary for further assistance.
References:
- Migrate your Remote Desktop Services Client Access Licenses (RDS CALs)
- How to move Terminal Services CALs from one license server to another in Windows
- How to move Terminal Services CALs from one license server to another in Windows
- Migrate your Remote Desktop Services Client Access Licenses (RDS CALs)
- How to move Terminal Services CALs from one license server to another in Windows